Delivering Happiness: A Path to Profits, Passion, and Purpose
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You want to learn about the path that we took at Zappos to get to over $1 billion in gross merchandise sales in less than ten years. You want to learn about the path I took that eventually led me to Zappos, and the lessons I learned along the way. 
You want to learn from all the mistakes we made at Zappos over the years so that your business can avoid making some of the same ones. 
There is a lot of emphasis on the core values of the company and how those came about. I particularly enjoyed the personal stories from employees that were included to go along with each of the core values.
To anyone out there who owns a business, big or small, I highly recommend you read this.
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